Overview
In this role you will support the Asset Servicing Operations by ensuring events are correctly loaded in CREST and processed end-to-end. You will manage daily control checks, handle client inquiries, and contribute to risk and compliance tasks. You’ll work with cross-functional teams to streamline processes and improve efficiency, while developing a broad understanding of CREST functionality. This is a hands-on, collaborative role with a focus on accuracy, timely delivery, and continuous improvement.
Responsibilities
- Create events in CREST accurately and on time
- Open transaction management to enable CREST claims or transformations
- Perform daily control checks and routine processes
- End-to-end processing from event creation to distribution of proceeds with exposure to cash, tax and voting
- Respond to asset servicing inquiries from clients and internal teams
- Develop knowledge of CREST functionality and related applications
- Review existing controls and operating procedures
- Resolve operational issues and escalate to management when needed
- Assist with compliance and risk tasks, including risk event write-ups and action plans
- Collaborate with other teams to remove inefficiencies and propose process improvements
- Demonstrate flexibility and team collaboration, covering for others when required
- Maintain professional integrity and handle confidential information
Key requirements
- MS Office/Excel skills
- high workload and multitasking ability
- strong communication and presence in discussions
- values collaboration and helping others
- desire to learn and investigate when unclear
- reliable, flexible, and able to work under pressure
- prior experience in operations, client, or financial services is advantageous
- confidentiality and professional integrity
- team collaboration
- proactivity
- ability to work under pressure
- CREST system proficiency
- CREST functionality knowledge
- control checks and daily processing expertise
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