Remote Senior Agentic AI Production Reliability Engineer

Ema Unlimited is building the world’s leading Agentic AI platform to transform enterprise productivity. We seek a Senior Technical Support Specialist to own the health, reliability, and trustworthiness of deployed AI systems in production.

You will diagnose multi-agent AI failures, perform RCA, and partner with Engineering, Product, and Implementation to prevent incidents and inform the product roadmap. This role offers real authority during incidents and opportunities to grow into Reliability

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