Customer Support Marketing – Placement Year

Overview

You join BMW UK’s Customer Support Marketing as a placement year to help drive marketing and e-commerce initiatives across BMW AG and MINI brands. From day one you contribute to cross‑functional projects, collaborate with agencies and product managers, and support data reporting to meet commercial goals. You will gain exposure to digital marketing, brand identity, and website updates while developing practical skills in project delivery. This role offers hands-on learning in a global automotive brand environment with a strong emphasis on collaboration and real impact.

Pay / Benefits

• Great Pay
• 27 days holiday per annum (pro rata)
• attractive pension scheme
• subsidised on-site restaurant
• Advantages scheme with offers and discounts

Responsibilities

• Manage BMW AG focused marketing activity and e-commerce projects within Customer Support
• Support multiple projects across Retailer and Digital Marketing topics
• Liaise with product managers and agencies to complete projects
• Participate in regular calls with contacts in Munich
• Work with multiple agencies on projects and initiatives
• Collaborate across the department and company in a lateral working culture
• Assist Marketing with project management and creating presentations
• Support Data team on data reporting to support commercial objectives
• Work with Data team to deliver data excellence
• Make changes to the BMW & MINI national websites
• Support ad hoc projects as relevant

Key requirements

• Excellent communication and numerical skills
• Aptitude for analysing and presenting information with Microsoft Office; ability to learn new systems
• Aptitude for developing creative mechanisms to reach different audiences
• Ability to work well under pressure and tight deadlines
• Time spent in a Marketing environment is highly desirable
• Passion for Digital Marketing and brand values for BMW and MINI
• Experience and knowledge of using AI
• Experience with Excel

• clear communication
• analytical thinking
• creativity
• Microsoft Office
• Excel
• AI experience

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