Overview
In this role you will lead testing strategy for Salesforce programmes, ensuring quality and release readiness. You will work with product owners, architects, developers, and stakeholders to deliver high-value Salesforce solutions. You will govern end-to-end testing, promote automated testing with CRT, and integrate into CI/CD in an Agile setting. You will shape testing practices, drive continuous improvement, and operate across large-scale transformations. This is an opportunity to influence quality at scale within a collaborative professional services environment.
Pay / Benefits
- excellent career development opportunities
- flexible working arrangements
- collaborative environment
Responsibilities
- Defining and governing the end-to-end Salesforce test strategy, quality assurance framework, and test governance processes across programmes and releases.
- Managing the full testing lifecycle, including System Integration Testing, End-to-End Testing, Regression Testing, Performance Testing, and User Acceptance Testing.
- Leading testing activities across Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, Agentforce) and custom solutions.
- Designing and implementing automated testing frameworks using Copado Robotic Testing (CRT), integrating automated testing into CI/CD pipelines and supporting DevOps-driven delivery.
- Monitoring test progress, quality metrics, defect trends, release readiness, and risk mitigation activities, providing regular reporting to programme stakeholders.
- Driving continuous improvement in testing practices, quality controls, automation coverage, and delivery standards to minimise business risk and maximise solution quality.
Key requirements
- Strong experience leading test management and quality assurance activities across complex Salesforce programmes and releases.
- Expertise in Salesforce testing methodologies, governance frameworks, defect management, and release readiness assessment.
- Experience implementing and managing automated testing solutions, including Copado Robotic Testing or comparable test automation platforms.
- High-level technical knowledge of Salesforce platforms, integrations, data migration activities, and custom application development.
- Experience operating within Agile, Scrum, or hybrid delivery environments while managing multiple workstreams and stakeholders.
- Strong stakeholder management, leadership, and interpersonal skills with the ability to influence and work effectively across technical and business teams.
- Knowledge of the sector and associated business processes, regulatory considerations, and operating environments.
- stakeholder management
- leadership
- interpersonal skills
- Salesforce testing methodologies
- Copado Robotic Testing (CRT)
- test automation
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