Advice Services Manager – Lead Advisers, Drive Impact

Glasgow North West Citizens Advice Bureau is recruiting an Advice Services Manager to lead the day-to-day delivery and quality of advice services across multiple funded projects. You will line-manage paid advisers and support volunteers while ensuring services meet funder expectations and CAB requirements.

This hands-on role combines team leadership, supervision, case checking, and project coordination to maintain high standards in welfare rights guidance and client support.

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