Operational Resilience Associate

Overview

In this role you will support the operational resilience framework within a leading financial institution in London. You will work with cross-functional teams to safeguard critical services, contribute to resilience testing, and help manage regulatory initiatives. The position offers exposure to senior stakeholders and strategic risk activities, with opportunities to shape resilience governance and incident response. You will drive improvements and promote a strong risk culture.

Pay / Benefits

• Competitive salary
• Comprehensive benefits package
• Excellent career development opportunities
• Collaborative and supportive working environment

Responsibilities

• Identify IBS and Impact Tolerances and assist with BIAs, risk assessments, and BCP reviews across units
• Support operational resilience scenario testing, assurance activities, and crisis management exercises
• Collaborate with Information Security, Technology Risk, Third-Party Risk Management, HR, Facilities, and Data Privacy to strengthen dependency mapping
• Monitor resilience metrics and KRIs against the risk appetite framework
• Contribute to RCSAs and apply lessons learned from testing and incidents
• Support ongoing enhancement of resilience, business continuity, and governance frameworks
• Prepare management information, executive reporting packs, governance materials, and regulatory submissions
• Produce post-incident reviews and remediation/action plans
• Promote a strong risk and resilience culture across the organisation

Key requirements

• Experience in Operational Resilience, Business Continuity, Crisis Management, Operational Risk, or Non-Financial Risk in a regulated financial services environment
• Strong knowledge of UK Operational Resilience regulatory requirements (FCA, PRA, Bank of England)
• Experience facilitating or supporting IBS, ITOL, BIA and dependency mapping activities
• Exposure to technology risk, information security, third-party risk management, or operational risk frameworks
• Understanding of resilience testing, scenario analysis, controls assurance, and governance processes
• Excellent stakeholder management and communication skills with the ability to influence at all levels
• Strong analytical capabilities and report-writing skills
• Degree-level education or equivalent professional experience

• Stakeholder management
• Communication
• Influence
• IBS
• BIA
• ITOL

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