Sr. Solutions Consultant (EMEA)

Overview

In this role you will champion Whatfix’s platform to help customers realize rapid ROI through AI-powered digital adoption. You will work hand-in-hand with Sales to articulate product value during discovery, demos, and RFIs/RFPs, shaping solutions for complex enterprise environments. Your expertise will guide customers across industries, contributing to Thought leadership and best practices in deployment. This role offers a hands-on, collaborative path to scale Whatfix’s impact in the market and with enterprise customers.

Pay / Benefits

• Mac shop, work with the newest technologies
• 25 days of PTO, 8-10 public/bank holidays
• Equity Plan
• Paid parental/maternal leave
• Monthly cell phone & internet stipend
• Private medical insurance & health cash plan

Responsibilities

• Partner with Account Executives on discovery and deliver compelling presentations and product demonstrations
• Lead on-site or remote solution demonstrations and respond to RFIs/RFPs with support from Sales and Engineers
• Represent Whatfix at field events and articulate product value to customers and partners
• Evangelize Whatfix across prospects, customers, and partners through demos and talks
• Translate customer requirements to Product Management and provide consultative product expertise
• Collaborate with Sales, Engineering, Product, Marketing to plan strategic deals in complex cycles
• Address objections during presentations and articulate ROI and value
• Maintain deep knowledge of Whatfix portfolio and competitive landscape
• Study deployments across industries to craft best practices and use cases
• Develop industry-focused use cases and thought leadership aligned with customer business trends
• Liaise with cross-functional teams to ensure customer needs are met and confidence is built
• Travel to on-site meetings as needed
• Stay updated on enterprise software trends and how they create opportunities for DAP platforms

Key requirements

• 5+ years in Technical Pre-Sales / Sales Engineering / Solutions Consulting
• Experience in studying deployments across industries such as Insurance, Technology, Financial Services, Healthcare
• Background with CRM and HR/ERP applications (e.g., Salesforce, Microsoft, Workday, Oracle, SAP) and communicating use cases
• Prior Solutions Consultant experience in an Application Software Company serving relevant industries
• Consultative selling experience and ability to shape a shared vision for solutions
• Ability to explain complex concepts clearly and present them effectively
• Understanding of high-performance software and Enterprise SaaS
• Excellent written and verbal communication skills
• Self-motivated with strong interpersonal and problem-solving abilities
• Ability to work in a dynamic team and travel for on-site meetings

• Consultative selling
• Strong communication
• Problem-solving
• Product demonstrations
• RFIs/RFP responses
• Solution architecture and consulting

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