Biller – Financial Operations

Overview

As a Biller in Financial Operations, you will own end-to-end billing for assigned partners and fee earners, ensuring accurate invoices and strict policy adherence. You’ll work within the centralised Billing team to support month-end and quarter-end cycles, using Elite 3E and driving data integrity. You will serve as a primary Elite 3E expert for your partner group and contribute to process improvements. This role offers visibility across a collaborative firm and a chance to impact cash flow through precise billing.

Pay / Benefits

• 35-hour working week
• Agile working policy with up to 3 days work from home
• 25 days annual leave (+5 with service)
• Contributory pension scheme (5% employer contribution)
• Life assurance cover (4x salary)
• Profit-sharing plan eligibility with typical payout ~£1,000 in December

Responsibilities

• Master data oversight in Elite 3E (clients, matters, payer, tax area, site) and preserving reporting integrity
• Manage end-to-end billing processes to support partners and fee earners
• Assist month-end billing and develop control/exception reports for billing and recovery monitoring
• Understand complex billing arrangements across partners, service lines, and client sectors
• Escalate contentious issues to the Senior Biller or Billing Manager promptly
• Provide Elite 3E expertise to PMS superuser group
• Ensure all activities comply with firm policies, VAT regulations, and financial reporting requirements
• Build strong relationships with assigned partners and their support teams to ensure smooth billing processes
• Support guidance on time recording, WIP management, and system usage
• Identify process improvements and actively support finance projects led by management
• Assist with routine/ad hoc reporting related to timesheets, WIP, billing and master data
• Contribute to ongoing enhancement of finance systems and processes to improve efficiency and data quality
• Understand how WIP treatment impacts financial reporting and KPIs

Key requirements

• Proficiency in Elite 3E with at least two years in a billing role within professional services
• Experience in standard billing processes and routine query resolution
• Strong understanding of VAT, compliance, and master data management
• Ability to communicate billing policies and escalate issues as needed
• Proven ability to manage competing priorities and meet tight deadlines during peak billing cycles

• Client-focused service orientation
• Strong communication skills (written and verbal)
• Attention to detail and data accuracy
• Elite 3E
• Microsoft Excel
• familiarity with core finance systems

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