Company: Incubeta
Location: London
Job Description:
Overview
In this role you guide advertiser and agency clients on using DV360 and CM360 to meet business goals, acting as a trusted external partner. You’ll deliver platform guidance, training, and troubleshooting while collaborating with consultants to ensure a high-quality client experience. You’ll identify opportunities to deepen platform adoption and expand services, contributing to client growth and long-term success. This position blends hands-on programmatic work with strategic advisory in a dynamic, global digital marketing group.
Pay / Benefits
- flexible working from home up to three days a week
- health care
- pension
- gym memberships
- learning and development
- competitive bonus scheme
Responsibilities
- Act as a client-facing adviser on DV360 and CM360
- Deliver guidance, training, and troubleshooting via calls, emails, and screen-sharing
- Translate complex concepts into practical, accessible insights
- Maintain regular client communication and high service standards
- Collaborate with Consultants and Senior Consultants for consistent client experiences
- Partner with media, analytics, and strategy teams for integrated approaches
- Identify opportunities for additional support and services
- Contribute platform expertise to new business conversations
Key requirements
- Hands-on programmatic or activation experience
- Practical DV360 experience; CM360 familiarity or willingness to learn
- Confident working with clients and external stakeholders
- Ability to explain technical concepts to non-technical audiences
- Strong analytical, data-driven, detail-oriented mindset
- Working knowledge of Excel and Google Sheets (formulas, pivot tables)
- 1–3 years in programmatic, display, or video advertising
- strong communication
- client-focused
- problem-solving
- DV360
- CM360
- Excel
…
Posted: October 1st, 2026