Whitespace Automation Consultant

Overview

In this role, you will help insurers modernise operations through automation and intelligent configuration of the Whitespace platform. You’ll work closely with clients to understand business needs, translate requirements into practical automation, and drive efficient, rules-driven placement processes. You’ll collaborate with Product, Delivery and Engineering teams to deliver successful implementations and support client adoption. This is an opportunity to shape transformation for leading insurance organisations by combining business insight with technology. You’ll build lasting relationships and contribute to the ongoing growth of our consulting capability.

Pay / Benefits

• Medical coverage
• Life insurance
• Pension plans
• Paid time off
• Wellness initiatives
• Team-building activities

Responsibilities

• Build trusted client relationships and act as a strategic advisor for ongoing automation support
• Analyze automation use cases to identify efficiency gains and improved workflows
• Translate client requirements into logical configuration aligned with best practices
• Scope and configure insurance product rules, validation logic and workflows within the Whitespace Automation solution
• Validate outputs using realistic business scenarios and support testing, defect management and release readiness
• Facilitate client workshops and stakeholder discussions
• Collaborate with Product, Delivery, and Engineering to deliver implementations
• Support pre-sales activities, product demonstrations, and customer presentations
• Deliver training and promote best practices across clients and internal teams
• Mentor colleagues and contribute to growing the consulting capability

Key requirements

• Experience in Solution Consulting, Business Analysis, Implementation Consulting or similar client-facing roles
• London Market insurance experience desirable
• Ability to scope insurance product rules, validation logic and workflows
• Experience with insurance technology platforms, digital transformation or process improvement initiatives
• Knowledge of insurance products, business rules, data and workflow automation
• Ability to translate business requirements into practical technology solutions for broking and underwriting teams
• Strong analytical thinking, problem-solving and communication skills
• Experience with workflow automation platforms, rules engines or low-code technologies (advantage)

• Relationship-building
• Excellent communication
• Analytical thinking
• Workflow automation platforms
• Rules engines
• Low-code technologies

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