Senior Learning Experience Designer – EZRA

Overview

In this role you design high-quality learning experiences that translate psychological insight, leadership thinking, and coaching principles into practical, engaging formats. You work autonomously within EZRA Labs, shaping scalable experiences across clients while maintaining coherence and impact. You balance rigor with accessibility and tackle complex design challenges to drive behaviour change at work. You collaborate with cross-functional teams to turn ideas into delivered experiences, shaping the craft and standards of the team. This is an opportunity to influence learning design at scale and contribute to a people-centric coaching culture.

Pay / Benefits

• world-class coach for personal and professional growth
• Charity Days
• Learning Budget
• Weekly Wellbeing Hour
• Regional benefits flex
• welcoming, inclusive culture

Responsibilities

• Own end-to-end design of learning experiences across formats (workshops, webinars, events)
• Translate coaching, behavioural science, and leadership concepts into objectives, narratives, and activities
• Create practical, application-focused experiences that drive real-world behaviour change
• Balance rigor with accessibility and maintain evidence-based grounding
• Tackle complex or ambiguous design challenges with structure
• Apply instructional design principles to structure journeys and sessions
• Shape narrative flow and participant experience from framing to reflection
• Design learning that is usable, scalable, and deliverable by others
• Contribute to shared design standards, frameworks, and reusable approaches
• Act as design reviewer and provide constructive feedback to raise quality
• Quality-assure designs against rigour, clarity, usability, and brand
• Mentor less experienced designers and share craft and judgment
• Help shape review rituals and repeatable design processes across the team
• Collaborate with EZRA Labs leaders and cross-functional partners to turn learning blueprints into delivered experiences
• Work with AI tools to support ideation, iteration, and development
• Stay updated on emerging practices and help the team adopt new tools and methods

Key requirements

• 5–7 years of experience in instructional design or learning experience design
• Strong ability to design learning for leadership development, coaching, or human skills
• Deep understanding of psychological principles and how they translate to learning and behavior change
• Background in occupational psychology, behavioural science, or related field preferred
• Experience applying evidence-based approaches in organizational contexts
• Ability to translate complex ideas into clear, usable learning experiences
• Experience reviewing others’ work and mentoring designers
• Sound judgment with ambiguity and ability to justify design decisions with limited direction
• Comfort collaborating with subject matter experts, senior stakeholders, and cross-functional partners
• AI literacy with experience using AI tools in daily work

• collaboration
• mentoring
• clear communication
• instructional design
• learning experience design
• leadership development design

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