Overview
In this role you drive the regional quality strategy for statutory and regulatory content to support LexisNexis’ online-first transformation. You will collaborate with Editorial, Product, and Technology teams to ensure AI-ready, accurate content across UK & Ireland. You’ll lead audits, develop QA frameworks, and introduce AI-enabled quality tools to reduce errors and speed up workflows. This position offers meaningful impact by elevating editorial quality while enabling scalable, data-driven decision making.
Pay / Benefits
- Generous holiday allowance
- Private medical benefits
- Wellbeing programs
- Life assurance
- Contributory pension scheme
- Share option access
Responsibilities
- Develop regional quality strategy aligned with global standards and transformation priorities
- Establish and maintain uniform quality controls for statutes, codes, and court rules
- Monitor quality metrics and report trends to leadership
- Conduct audits and spot checks to assess accuracy and structural integrity
- Analyze audit results and customer feedback to identify systemic issues and corrective actions
- Drive requirements gathering and acceptance criteria for AI-enabled quality tools
- Champion online-first workflows with integrated quality checks
- Collaborate with technology teams to optimise AI solutions for QA
- Act as quality SME for UK & Ireland advising Editorial Managers
- Partner with cross-functional teams to harmonise quality standards for digital-first processes
- Provide executive-ready reporting on quality performance
- Develop and deliver training on quality standards, audit processes, and AI tools
- Support capability building across editorial teams for QA frameworks
Key requirements
- Law degree or equivalent highly desirable
- Minimum 5 years’ experience in legal editorial with focus on QA and compliance
- Ability to design and implement quality frameworks and audit processes
- Familiarity with AI-driven editorial workflows and digital publishing standards
- Experience with quality management systems, audit methodologies, and error categorisation; proficiency in XML, CMS, and data analysis tools
- Exposure to multi-jurisdictional legislative content and global quality initiatives (desirable)
- Excellent communication and influencing skills across global teams
- Ability to interpret data and translate insights into improvements
- Adaptability in a fast-paced environment
- AI fluency and commitment to continuous improvement
- Occasional travel for stakeholder meetings
- communication
- influencing across global teams
- adaptability
- XML
- content management systems
- data analysis tools
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