Banking Job – Mandarin Speaking Account Service Administrator (Banking) – London – M

Overview

In this role you support banking account services in a London office, handling onboarding, maintenance and client data while ensuring regulatory compliance. You’ll liaise across departments and contribute to reporting and product testing, especially for E-banking. The position offers a permanent contract with a competitive package and growth opportunities in a cross-functional team. You will combine Mandarin and English fluency with attention to detail to enable smooth, compliant banking operations.

Pay / Benefits

• Competitive salary
• Bonus
• Benefits
• Permanent contract
• Office-based in London

Responsibilities

• Handle account opening and closing, FX, remittance, internal transfers and E-banking maintenance
• Update and maintain accurate client information and documentation per policies and regulatory requirements
• Address customer inquiries related to account services and E-banking, resolving issues promptly
• Assist with internal/ external reporting and support operational reporting
• Support AML reviews, SCV, data governance and other compliance actions
• Participate in product testing for E-banking and support system upgrades and regulatory-driven changes
• Contribute to process improvements across banking operations

Key requirements

• Fluent in Mandarin and English (spoken and written)
• Experience in account service within banking
• Good Microsoft Office skills
• Strong organizational ability and attention to detail
• Excellent interpersonal and cross-department communication
• Ability to prioritise tasks and delegate when needed
• Accurate reporting skills
• Team player

• interpersonal skills
• attention to detail
• team player
• prioritisation
• communication across departments
• Microsoft Office

…