Mandarin speaking Job-Senior HR-rj

Overview

In this role you will lead HR operations for a prominent London-based banking group, supporting cross-border initiatives and a diverse workforce. You will partner with the Head of Administration and HR to implement compliant policies, manage recruitment, onboarding, and payroll, and drive engagement and performance in a multicultural environment. This is a hands-on senior position with visibility across the UK and Europe as the bank expands its presence. You will shape people strategies that align with business growth and regulatory requirements.

Pay / Benefits

• competitive salary
• permanent contract
• central London location
• full-time
• mostly office-based with some flexibility

Responsibilities

• Implement and maintain policies and procedures aligned with employment legislation and regulation
• Support the Head of Administration and HR and other stakeholders in understanding Bank policies
• Assist recruitment and candidate selection, including agency briefs and candidate communication through offer
• Develop and maintain an induction programme to onboard new hires effectively
• Develop and implement initiatives to promote employee engagement, performance management, and corporate culture
• Manage conflict, discipline, and grievance resolution
• Create an annual learning and development plan with business areas
• Assist remuneration and benefits management to attract and retain staff
• Manage relationships with benefits suppliers
• Oversee payroll delivery and compliance with legislation and HMRC
• Provide efficient centralized internal administration services and co-ordinate external relations
• Manage relationships with facilities management provider to ensure service standards

Key requirements

• Fluent in Mandarin and English
• Extensive HR experience in banking/financial institutions
• Experience in employee relations and/or employment law
• Degree in Human Resources Management or equivalent
• CIPD qualification or qualified by experience
• Knowledge of SMFs
• Strong employment law knowledge
• MS Office proficiency
• Experience in culturally diverse environments
• Ability to manage remuneration, payroll, and benefits in a regulated setting

• Cross-cultural communication
• Stakeholder engagement
• Strong interpersonal skills
• MS Office
• Payroll management
• Employee relations and employment law

…