Team Leader

Overview

As Team Leader at Ferrero, you drive operational excellence in your production area and uphold safety, quality, and continuous improvement. You will lead day-to-day operations, support your team, and coordinate with site leadership to meet performance targets. You act as a bridge between operators and management, ensuring clear communication across shifts and departments. This role focuses on reducing losses, improving efficiency, and sustaining a high-performing, safe, and collaborative environment. You will contribute to Ferrero’s Operational Excellence program and help shape how we deliver quality products at scale.

Responsibilities

• Ensure safe, efficient, and compliant operation of the designated production area
• Lead and support operators during the shift to meet performance targets
• Monitor line performance and coordinate resources to meet delivery commitments
• Identify issues, drive problem-solving, and follow escalation processes
• Coordinate training, maintain capability and skills matrices, ensure training compliance
• Provide coaching and feedback to operators to foster accountability and continuous improvement
• Drive Ferrero Operational Excellence (FOX) initiatives to improve efficiency and sustain gains
• Facilitate effective shift handovers and stakeholder engagement across the production environment

Key requirements

• Manufacturing or production experience
• Strong understanding of machinery operation, health and safety standards, quality processes, and performance measures
• Proven ability to deliver results through people
• Confident communicator capable of building trust and relationships at all levels
• Ability to engage, influence and develop teams and maintain a positive, inclusive environment
• Strong organizational skills, attention to detail, and ability to balance multiple priorities
• Proficiency with Microsoft Office applications
• Ownership mindset, adaptability to change, and passion for a safe, collaborative workplace

• leadership and people development
• clear communication
• collaboration and teamwork
• machinery operation understanding
• health and safety standards
• quality processes

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