IT Engineer (German Speaking)

Overview

In this role you will support end users and infrastructure for a Berkshire-based IT solutions provider, leveraging bilingual English/German communication. You will deliver first-line IT support, handle installation and configuration tasks, and provide on-site coverage. The position involves travel to European client sites and coordinating with cross-functional teams to resolve issues. This is a hands-on opportunity to influence IT service quality while supporting a growing client portfolio.

Responsibilities

• Test, identify, repair, resolve and document end-user IT issues across desktops, printers, handhelds, smartphones and iPads
• Provide 1st line IT support to the business community
• Perform infrastructure administration tasks
• Offer on-site support as part of a shift pattern
• Travel to European client sites as required

Key requirements

• Diploma or Engineering degree with MSCE or CNE qualification
• In-depth experience in end-user support including VIP support
• Installation and configuration of desktops, laptops, printers, servers and networks
• Windows Server 2008/2012
• Microsoft Exchange
• Office 365
• Active Directory
• MCP
• Bi-lingual English/German

• clear communication
• problem-solving
• adaptability
• Windows Server 2008/2012
• Microsoft Exchange
• Office 365

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