Development Building Consultant

Overview

In this role you support the subsidence services team across the UK, managing a portfolio of domestic and commercial subsidence claims from assessment to repairs. You’ll develop technical expertise in building movement diagnosis, mitigation, and repair solutions, while collaborating with experienced consultants and service providers. You’ll work in a supportive, knowledge-sharing environment that emphasises professional growth and cross-functional collaboration. This is a development-focused role with exposure to technology-led solutions and hands-on site experience, contributing to shaping the future of insurance services.

Pay / Benefits

• SIPP pension
• bonus scheme
• 25 days holiday + bank holidays
• flexible working
• private healthcare
• life assurance

Responsibilities

• Manage and progress subsidence claims from initial assessment through completion of repairs
• Diagnose building movement and determine mitigation and repair strategies, including underpinning where needed
• Collaborate with experienced consultants and specialist providers to resolve claims
• Develop and apply diagnosis, mitigation, and repair solutions in varied cases
• Communicate effectively with empathy to customers and stakeholders
• Engage in ongoing training and professional development through Sedgwick University and internal programs

Key requirements

• Passion for the built environment
• Willingness to pursue a recognised building qualification (e.g., MCIOB, MRICS, MICE)
• Existing building-related qualifications are advantageous
• Desirable insurance qualifications (CILA/CII) with development support
• Sound technical foundation in identifying structural defects and subsidence
• Experience in insurance claims handling is a plus (training provided)
• Strong customer service and communication skills

• Communication
• Collaboration
• Empathy
• Diagnosis of building movement
• Mitigation techniques
• Repair solutions (including underpinning)

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