Senior Employment Law Consultant / Employment Law Consultant

Overview

In this advisory role you provide HR and Employment Law guidance to a large client base across Britain, via phone and email. You work within a team to deliver compliant, practical solutions while flagging non-compliant options and associated risks. You own cases from start to finish, log activity in a bespoke system, and produce tailored documentation for clients. You also support colleagues, contribute to training, and help enhance Peninsula’s reputation through quality service.

Responsibilities

• Provide HR and Employment Law advice via telephone and email to clients
• Keep up-to-date knowledge of HR and Employment Law
• Lead and own cases to resolution and build client relationships
• Log advice and manage ongoing cases in the internal system
• Provide bespoke documentation to help clients implement solutions
• Review client documents and consider internal terms and conditions
• Attend client visits as required by Advisory Managers
• Escalate and handover cases following internal protocols
• Offer options regarding other Peninsula products/services and make recommendations
• Encourage client feedback and improve Peninsula’s online reputation
• Maintain broad knowledge across employment law and HR matters
• Support colleagues and deliver training to others
• Carry out other management-requested tasks

Key requirements

• can-do attitude
• effective communication
• time management
• strong knowledge of HR and Employment Law
• proficiency with a bespoke internal case-management system
• ability to prepare tailored client documentation

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