Senior Solution Consultant

Overview

As a Senior Solution Consultant, you will lead strategic engagements with large enterprise merchants across EMEA, shifting conversations from features to end-to-end business solutions. You’ll act as a trusted advisor in pre-sales, aligning customer objectives with ACI’s strategy to clarify value and guide solution design. You will leverage online payments and fraud expertise to influ ence executive-level discussions and drive ROI-focused outcomes. This role offers visibility, impact, and the chance to shape the future of the payments ecosystem in a collaborative, growth-focused environment.

Pay / Benefits

• growth opportunities
• career development
• competitive compensation and benefits
• innovative and collaborative environment

Responsibilities

• Lead consultative engagements with enterprise merchants to define business outcomes and solution strategies
• Influence executive-level customer conversations during pre-sales to demonstrate value and differentiation
• Own business case development through value discovery workshops, ROI/TCO models, and measurable success criteria
• Design and orchestrate Proof-of-Value engagements with clear entry/exit criteria and success metrics
• Apply structured qualification methodology (e.g., MEDDICC) to improve no-go discipline and win rate
• Collaborate with cross-functional teams to deliver integrated solutions and account strategies
• Author industry viewpoints and maintain competitive intelligence to inform discovery and demos
• Create reusable value assets and enable Sales/SCs to apply them consistently
• Provide market insights and thought leadership to customers and internal stakeholders
• Partner with Customer Success to track value realization post-sale on top accounts
• Adhere to corporate policies including the Code of Business Conduct and Ethics

Key requirements

• 7+ years of experience in consultancy or similar role within payments
• Strong business consulting with technical understanding of payment solutions
• Proven track record of influencing senior stakeholders and delivering outcomes
• Excellent listening and executive communication skills
• Experience in ROI/TCO modeling and executive storytelling
• Ability to work collaboratively with cross-functional teams
• Strong written, verbal, and presentation skills
• Proven success in defining payments solutions for market opportunities
• Ability to quickly grasp concepts and solve complex problems

• Executive presence
• Active listening
• Cross-functional collaboration
• Deep knowledge of online payments and fraud prevention
• EU market dynamics and merchant requirements
• Practical AI/analytics fluency for discovery and value storytelling

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