Commercial Insights Leader

Overview

In this role you will build and lead BSI’s enterprise commercial intelligence function to turn complex data into actionable insights. You will shape forecasting, segmentation and health metrics, leveraging AI and ML to support strategic decisions. You’ll partner with senior leaders and drive adoption of intelligence tools across global teams, contributing to a mission-driven, sustainability-oriented company. This fixed-term contract offers impact across a matrixed, technology-enabled organisation and an opportunity to influence business outcomes.

Pay / Benefits

• flexible working
• 27 days’ annual leave
• health insurance
• pension with company contribution
• life insurance
• car allowance (dependent on role)

Responsibilities

• Build and evolve the enterprise commercial intelligence framework
• Develop data models for pipeline, forecasting, segmentation and account health
• Lead AI/ML initiatives to improve forecasting, propensity modelling and churn detection
• Create integrated dashboards and reporting across the commercial lifecycle
• Establish governance standards for data quality and usage
• Identify opportunities to optimise commercial processes, workflows and technology
• Partner with senior leaders to provide insight-led recommendations
• Drive adoption of commercial intelligence tools and methodologies across global teams

Key requirements

• Significant experience in commercial intelligence, analytics, data science or revenue operations
• Ability to translate large, complex datasets into actionable insights
• Expertise in data modelling, predictive analytics and BI tools
• Experience applying AI and machine learning in a commercial environment
• Proven ability to influence senior stakeholders and drive cross-functional alignment
• Strong commercial acumen and ability to tie insights to business outcomes
• Experience in large, matrixed organisations
• Experience in technology, consulting, insurance, digital trust, sustainability or related complex professional services environments (advantageous)

• influencing senior stakeholders
• cross-functional collaboration
• strategic insight translation
• data modelling
• predictive analytics
• business intelligence tools

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