ER specialist

Overview

In this role, you will act as a senior advisor on employee relations within a globally recognised luxury retail brand, helping to shape and build an ER function from the ground up. You will work closely with cross-functional teams to ensure compliant, effective solutions to disciplinary, grievance, and workplace concerns. The position offers impact through policy development, investigations, and training, in a highly collaborative, in-office culture with some WFH flexibility. This is a unique chance to strengthen people practices at scale within a growing business.

Pay / Benefits

• WFH days permitted
• Permanent position
• London office-based role
• In-person, collaborative culture
• Additional benefits
• Inclusive environment

Responsibilities

• Provide expert advice on employee relations issues ensuring compliance with employment law
• Manage disciplinary and grievance cases, guiding managers and employees through processes
• Develop and implement employee relations policies and procedures
• Conduct investigations into workplace concerns and recommend outcomes
• Support HR teams with complex ER cases and queries
• Analyze ER trends to identify improvements
• Deliver training sessions to managers on ER matters
• Collaborate with legal teams on employment law concerns

Key requirements

• Strong knowledge of employment law and its workplace application
• Proven experience handling complex employee relations cases
• Excellent problem-solving and conflict resolution skills
• Effective communication with stakeholders at all levels

• Communication
• Problem-solving
• Conflict resolution
• Employee relations case management
• Policy development and implementation
• Workplace investigations

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