Sr. Site Technical Manager, Device Postponement Operations (DPO)

Overview

In this role you lead qualification, validation, and optimization of assembly, test, and packout processes at a supplier factory for Amazon devices. You partner with Contract Manufacturers and internal design/automation teams to ensure quality, cost, and schedule targets are met. You drive continuous quality improvements, apply lean methodologies, and support DFx initiatives to enable just-in-time, high-quality device configuration. You thrive on hands-on problem solving on the factory floor and shaping scalable manufacturing processes.

Responsibilities

• Lead and resolve technical, operational, material, and quality issues for final configuration and packout in the supplier factory
• Ensure CM executes factory, assembly, and packout processes per quality protocols
• Review/approve CM engineering SOPs, assembly processes, line qualification, line balancing, and yield improvements
• Identify required assembly and test fixtures for new and existing products
• Drive continuous quality improvement and cost reduction goals
• On-site factory leadership to ensure on-time, high-quality packout and triage technical issues
• Collaborate with suppliers and operators on the factory floor to monitor packout line performance and identify improvements
• Support scoping of quality/manufacturing processes for new programs and coordinate cross-resource resolution to restore services

Key requirements

• Bachelor’s degree in Industrial, Mechanical, Civil Engineering or related discipline
• Manufacturing knowledge and experience in Supplier Quality, Product Quality, or Product Reliability
• NEBOSH National General Certificate or Diploma
• Experience with lean and quality tools (8D, DOE, COE, FMEA, fishbone, 5Whys), lean-six sigma, and kaizen events
• On-site lead for high-volume manufacturing and packout, leading issue resolution and process development

• leadership on the factory floor
• problem-solving
• cross-functional collaboration
• lean manufacturing
• quality tools (8D, FMEA, 5Whys, DOE)
• process development and qualification

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