Exams Manager

Overview

In this role you will lead the examinations service across an education provider, ensuring compliant, accurate delivery of the full examination lifecycle. You will manage a small team, collaborate with curriculum areas and awarding bodies, and drive high standards of accuracy, timeliness and customer service. The position offers responsibility for governance, data reporting and safeguarding while enabling efficient assessment operations. This is a hands-on, impact-driven role at a growing education organisation with a clear focus on compliance and quality.

Pay / Benefits

• Competitive salary
• Local Government Pension Scheme
• Generous annual leave entitlement plus public holidays
• Health Cash Plan
• Enhanced family-friendly policies
• Free on-site parking

Responsibilities

• Lead and develop the examinations team, providing training and performance support.
• Oversee learner registrations, examination entries, certification claims and assessment records.
• Ensure activity complies with awarding body, regulatory and JCQ requirements.
• Coordinate timetables, venues, invigilators and online assessments.
• Monitor deadlines for registrations, entries and results.
• Manage examination budgets and control costs where possible.
• Liaise with awarding organisations, regulatory bodies and internal stakeholders.
• Produce management reports and maintain accurate data.
• Recruit, train and develop invigilators.
• Support curriculum and quality teams to ensure centre compliance.
• Oversee examination security, confidential materials and certification processes.
• Handle learner enquiries regarding examinations, results, appeals and access arrangements.
• Contribute to enrolment events and wider organisational activities.
• Promote safeguarding, equality, diversity and inclusion while meeting health and safety requirements.

Key requirements

• Degree-level qualification or equivalent experience
• GCSE Maths and English (or equivalent)
• Experience managing examinations, assessment administration or similar compliance-focused role
• Experience leading or supervising staff
• Strong organisational skills and attention to detail
• Ability to manage multiple deadlines and prioritise
• Excellent communication and interpersonal skills
• Advanced Microsoft Office skills, especially Excel and data management
• Experience maintaining accurate records and producing management reports
• Decision-making under pressure
• Commitment to safeguarding, equality, diversity and excellent customer service

• leadership
• communication
• attention to detail
• Excel
• Microsoft Office
• Data management

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