Service Innovation Lawyer – Projects & Infrastructure

Overview

As a Service Innovation Lawyer in the Projects & Infrastructure team, you will shape and deliver AI-enabled legal services for clients, working closely with Partners and the OC Solutions group. You’ll embed AI-powered ways of working in live matters, design new AI-enabled products, and support colleagues with a strong governance framework. The role blends legal practice with technology and service innovation across borders, backed by structured training. You’ll operate in a collaborative, client-focused environment that values continuous improvement and impact.

Pay / Benefits

• hybrid working model
• structured training in AI and legal tech
• ongoing professional development
• collaborative culture
• access to OC Solutions resources
• supportive environment for career growth

Responsibilities

• Collaborate with Projects & Infrastructure lawyers on live matters to design, test and refine AI-enabled delivery of legal services
• Translate stakeholder requests into scoped, deliverable plans with timelines and risk considerations
• Identify and shape new AI-enabled products and services using live matter experience and client feedback
• Act as a credible client-facing voice on AI, explaining delivery models, pricing, risk management and governance
• Champion adoption of generative AI tools and workflows across the practice, aligned with AI governance for confidentiality, accuracy and compliance
• Monitor AI and legal tech developments and translate them into practical service/process improvements
• Provide professional support to OC and Business Services to drive continuous process improvement and high-quality client service
• Embed AI-enabled ways of working within the live matters and contribute to designing and delivering new AI-enabled products and services
• Support the expansion of AI-enabled product portfolio across OC jurisdictions with tailored training and mentoring

Key requirements

• Qualified as a Lawyer with strong knowledge of Projects & Infrastructure law
• Genuine interest in AI, technology and service innovation
• Ability to break down complex client asks into deliverable plans and work through ambiguity
• Strong communicator and influencer with ability to manage expectations in challenging conversations
• Commercially astute, balancing innovation with risk, cost and quality
• Collaborative, people-focused team member with commitment to excellent client experience
• Detail oriented with rigour in testing and QA of AI outputs
• Willingness to engage in comprehensive training and development

• strong communication
• influencing / stakeholder management
• problem-solving
• AI governance and risk management
• legal technology and AI-enabled service delivery
• project management for legal services

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