UK – Social Director

Overview

In this role you will act as the leading Social expert across a portfolio of clients, shaping strategy and showcasing measurable value of social activity. You’ll align with the Head of Social to ensure consistency with broader strategy while keeping abreast of platform changes and industry best practices. This position offers visibility as a thought leader and collaboration with Client Directors to drive social excellence across multiple clients.

Pay / Benefits

• flexible, credit-based benefits package
• healthcare
• pension contributions
• gym memberships
• dedicated L&D with regular reviews
• career progression support

Responsibilities

• Serve as a subject-matter expert for Social within your client portfolio
• Ensure client activity follows best practices and demonstrates measurable value
• Regularly review accounts to maximize quality and alignment with standards
• Contribute to refining Social best practices with the Head of Social
• Stay updated on industry trends, platform updates, and competitive landscape
• Act as a visible expert through speaking, blogs, and thought leadership
• Develop and test new Social technologies, tools, and strategies
• Create testing plans as part of the Social strategy delivered to clients
• Provide guidance and mentoring to team members to enhance skills
• Collaborate with other Social experts to standardize global best practices
• Lead independent Social-related troubleshooting projects for clients
• Build strong stakeholder relationships and communicate insights and recommendations to clients
• Support Client Directors on Social projects, troubleshooting, and opportunities

Key requirements

• Proven deep specialization in a major Social platform with authority
• Track record of embedding best practice and delivering measurable value across multiple clients
• Experience as a visible external expert (thought leadership, speaking, content)
• Strong discipline in testing with ability to build testing roadmaps
• Experience mentoring team members and contributing to best practice development
• Comfort working with Client Directors as a specialist partner rather than primary contact
• Genuine curiosity about platform change and emerging Social technology

• thought leadership
• mentorship
• collaboration
• major social platform specialist
• testing roadmap development
• ability to implement new social technologies and strategies

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