Payroll Analyst

Overview

In this role you will support end-to-end UK payroll processing for a large employee base and international assignees, ensuring timely and accurate remuneration within regulatory and policy frameworks. You will work closely with HR and other teams, triage payroll queries, and maintain data integrity while upholding GDPR and confidentiality. The position combines independent task handling with collaborative team work in a hybrid Ipswich-based setting, contributing to accurate payroll delivery and service excellence. This is an opportunity to develop payroll expertise within a reputable organization that values compliance, process improvement, and professional development.

Pay / Benefits

• 25 days annual leave
• private healthcare
• life insurance
• pension with matched contributions up to 10%
• hybrid working
• volunteer day

Responsibilities

• Assist in collecting and validating payroll data from HR and other departments
• Perform timely, accurate data input and audit checks to maintain financial data integrity
• Review monthly pay run output documentation
• Ensure compliance with UK statutory legislation (HMRC) and company policies
• Adopt practices to maintain ongoing audit compliance
• Triage and act on the WTW UK Payroll mailbox and Service Central case management system
• Respond to basic payroll inquiries and escalate complex issues
• Provide a professional, customer-focused payroll service
• Raise manual payments via payroll banking portal as required
• Support and assist payroll colleagues and senior team members as needed
• Meet statutory, business and third-party deadlines
• Adhere to GDPR and handle sensitive information with discretion
• Complete mandatory training and pursue payroll qualification
• Demonstrate commitment to CPD through training and qualification pursuits

Key requirements

• Experience working in a busy administrative environment
• Understanding of UK Payroll statutory legislation or willingness to learn
• Exceptional attention to detail
• Proficiency with MS Office (Excel, Word, Outlook)
• Clear and confident written and verbal communication across organizational levels
• Strong organisational and prioritisation skills for multiple deadlines
• Ability to work under pressure and handle confidential information
• Ability to work independently on routine tasks while contributing to the team

• clear communication
• attention to detail
• ability to work under pressure
• MS Office (Excel, Word, Outlook)
• Payroll software familiarity (e.g., Oracle HCM, ADP)
• experience with payroll data systems (Service Central, payroll banking portal)

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