Advisory Services Associate

Overview

In this role you will lead end-to-end implementations of commercial lending software, enabling banks to process and monitor lending effectively. You will work with cross-functional teams to ensure high-quality delivery and client satisfaction, translating business needs into system design. You will apply AI-enabled approaches to streamline workflows and improve operational efficiency, while managing risks and timelines. This position offers the opportunity to influence lending technology strategy across Europe and Africa, within a collaborative, growth-focused team. Join Moody’s mission to transform risk insights into actionable outcomes and drive meaningful client impact.

Responsibilities

• Lead end-to-end implementation projects for commercial lending software solutions with successful client outcomes
• Oversee software installation, configuration, data mapping, testing and client training
• Perform gap analyses and gather business requirements through client workshops
• Advise clients on optimal product design and configuration to meet lending needs
• Manage project timelines, resources, hours, and risks using tracking tools
• Collaborate with Product Management on enhancements, defects, and product improvements
• Support partners in delivery under the Partner Delivery Framework, including estimates and guidance
• Deliver SaaS Premium Services via configuration support, integration guidance, and minor enhancements
• Provide enhanced error support by managing priority incidents in a follow-the-sun model (occasional weekend support)

Key requirements

• 8+ years of experience in financial software implementations within banks, software vendors, consulting firms, or system integrators
• Strong functional understanding of financial instruments in banking or insurance
• Proficiency in Oracle PL/SQL, SQL and .Net with hands-on capability
• Experience with C# and R; exposure to IIS, Web API and MVC is desirable
• Ability to gather and translate business requirements via client workshops and gap analysis
• Strong customer engagement skills with ability to provide consultative recommendations
• Excellent collaboration across Delivery, Product Management and Technology teams
• Demonstrated proficiency in artificial intelligence concepts with hands-on use of AI tools to improve workflows and efficiency; experience implementing AI-powered solutions and awareness of AI risk management

• customer engagement
• collaboration
• consultative communication
• Oracle PL/SQL
• SQL
• .Net

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