Contact Centre Trainer (Remote/Hybrid)

inspiring vet care seeks a proactive Trainer to support the Contact Centre learning initiatives. You will design, develop, and deliver training for new starters and Gradbay cohorts, coaching colleagues to reach their full potential and promote exceptional customer service and clinical support standards.

Collaborating with Team Leaders to identify skills gaps, you will maintain current materials and facilitate virtual or on-the-job sessions, ensuring onboarding readiness and continuous

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