Octopus Legacy Limited seeks a founding Sales/Customer Success Manager to build and run a new CS function from day one. You will design the team, hire, onboard and scale with quality while shaping AI-powered processes and a bespoke CRM in collaboration with Tech and Product.
You will craft playbooks, track CSAT and performance, and report to leadership on growth, efficiency and customer outcomes across evolving verticals in a remote-first setup.
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