Operational Resilience Lead

Oliver James are seeking an experienced Operational Risk professional to step into the role of Operational Resilience Lead for a leading General Insurer. You will own, develop, and embed the organisation’s Operational Resilience framework, driving governance and ensuring regulatory alignment across the business.

Main Responsibilities:

• Maintain and enhance the Operational Resilience framework including policies, RACI, methodologies, and documentation.
• Lead Operational Resilience governance, chair working groups, and manage training.
• Coordinate with internal teams and third parties, maintaining communication and oversight.
• Manage PRA/FCA communications and regulatory submissions.
• Oversee annual review of Important Business Services (IBS) and impact tolerances.
• Monitor IBS performance and prepare recommendations for senior management.
• Complete annual resource mapping and lead vulnerability assessments with third parties.
• Maintain vulnerability and remediation logs, incorporating cyber audit findings.
• Plan and oversee scenario testing, document results, and coordinate actions.
• Record and assess live incidents affecting IBS.
• Deliver the annual self‑assessment and drive continuous improvement of OR maturity.

Key Skills:

• Strong knowledge of UK Operational Resilience regulation (PRA/FCA).
• Experience managing Operational Resilience frameworks end‑to‑end.
• Effective stakeholder and third‑party management skills.
• Experience with IBS, impact tolerances, scenario testing and incident management.
• Analytical and comfortable handling complex operational data.
• Strong communication and report‑writing skills.
• Proactive and detail‑driven.

If this role sounds of interest, please click apply.

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