IT Service Desk Specialist (Hybrid) – Growth & Learning

Walker Morris LLP is seeking a 1st Line IT Service Desk Technician to join a busy IT team in Leeds. The role focuses on resolving user queries via phone and ticketing system, with training provided and career development supported.

You will handle incidents, log updates in the service desk tool, and work to reduce repetitive issues through trend analysis, while maintaining strong customer service and clear stakeholder communication.

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