Operations Executive

Operations ExecutiveJob description + Salary From:£25,000 + Salary To:£26,000 + Location:Acosta Europe Head Office

• Stoke + Category:Operations + Contract Type:Permanent Full Time Operations Executive **Salary** : £25,000 – £26,000 per annum (£12.78-£13.30 per hour) + Client Performance Bonus & Tech Provided **Office Location:** Stoke **Working Pattern:** Hybrid
• 3 days per week from the Office, 2 days from home. **Contract:** 37.5 Hours per week Permanent Contract Are you passionate about data accuracy, operational excellence, and delivering first-class support? Do you love being the go-to person who keeps everything running smoothly? If so, we’d love to hear from you! We’re looking for an **Operations Executive** to join our team and play a key role in ensuring seamless operational delivery across one of our key accounts. This is a varied, fast-paced role where no two days are the same, offering an excellent opportunity to build your skills and support a business that truly values its people. **What You’ll Be Doing** **Data Management** + Downloading and quality-checking retailer sales data daily. + Ensuring master data is continuously accurate and aligned to our standard processes. + Communicating issues promptly with stakeholders to ensure quick resolution. **Operational Support** + Managing the onboarding and offboarding process for Account starters and leavers. + Creating, configuring, and testing field execution tools in line with client objectives. + Responding to operational queries raised via Manage Engine and collaborating cross-functionally to resolve issues. + Prioritising and managing all Account requests and escalating where appropriate. + Supporting field teams with visual brief creation, documentation, travel bookings, and fleet-related queries. + Contributing to territory and route optimisation using CACI. + Providing holiday and absence cover across the Operations Executive team. **Reporting & Financials** + Completing ad-hoc reporting and basic analysis. + Managing and updating Account callfiles to required quality standards. + Reconciling your company credit card and supporting reconciliation activity for operational expenditure. **Strategic & Other Responsibilities** + Contributing to continuous improvement and proposing new ways of working. + Supporting reception cover when required. + Completing one field visit per quarter. + Following all company policies, including GDPR and Health & Safety. + Taking accountability for your own personal development and training. **What We’re Looking For** + Strong organisational skills and an eye for detail. + Confidence working with data and using analytical tools or formulas. + Excellent communication skills and the ability to collaborate across teams. + A proactive mindset with the desire to improve processes and deliver great service. + Ability to manage multiple tasks and remain calm under pressure. **Why Join Us?** We are a genuinely values-driven, people-centric business. Our culture is built on collaboration, trust, and putting our people and clients at the heart of everything we do. If you’re looking for a place where you can grow, contribute, and make a real impact, this is the role for you. **Why work for Acosta Europe:** + **Comprehensive Healthcare** – medical, dental, vision, plus life insurance and Employee Assistance Programme. + **Generous Pension Plan** Growing contributions as your service increases helping you plan for the future. + **Paid Time Off** 25 days holiday, plus UK bank holidays to recharge. + **Paid Volunteering Day** Make a difference in your community. + **Career Development** – access to Acosta University and internal promotion programs. + **Company Tools** -?Including state of the art technology to ensure you are set up for success, including Laptop and mobile phone. + **Inclusive Culture** – supportive, diverse, and values-driven environment. + **Employee Engagement** – social events, recognition programs, and wellness initiatives. This is a role for people who want more than “just a job”. It’s for people who want **momentum, progression and recognition** . At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive.
• Growing contributions as your service increases helping you plan for the future. + **Paid Time Off**
• 25 days holiday, plus UK bank holidays to recharge. + **Paid Volunteering Day**
• Make a difference in your community. + **Career Development** – access to Acosta University and internal promotion programs. + **Company Tools** -?Including state of the art technology to ensure you are set up for success, including Laptop and mobile phone. + **Inclusive Culture** – supportive, diverse, and values-driven environment. + **Employee Engagement** – social events, recognition programs, and wellness initiatives. This is a role for people who want more than “just a job”. It’s for people who want **momentum, progression and recognition** . At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive.

#J-18808-Ljbffr…