Chief of Staff

Job Description

Chief of Staff – People, Recruitment & Operations

n

Build the people engine. Unlock the growth. Then help scale the business

n

London

n

TEMP TO PERM – Immediate start role

n

Up to 90,000

n

n

Our client is entering an ambition us phase of growth, and they are looking for a Chief of Staff – People, Recruitment & Operations to build the operational foundations that will make that growth possible.

n

n

This isn't a traditional HR leadership role. It starts with people and recruitment, but the opportunity is much bigger: build the people machine first, then grow into the operational number two for the group.

n

n

The role:

n

n
• Define every role from the centre floor upwards what the role exists to achieve, how success is measured, and then how it translates into a clear job description

n

• Build an end-to-end recruitment engine covering attraction, selection and onboarding with a particular focus on making better hiring decisions and ensuring great people stay

n

• Bring HR and Operations together under one clear, practical framework

n

• Take ownership of workforce planning and manage salary costs carefully as the organisation grows

n

• Mentor and develop our existing Talent function, raising capability rather than simply replacing what already exists

n

• Build the processes, standards and accountability needed to create a consistent employee experience across the business

n

n

n

Experience:

n

n
• You will be someone who combines People expertise with an operator's mindset

n

• Strong experience in hospitality, leisure and lifestyle services

n

• You understand recruitment, talent and HR but you're equally comfortable talking about performance, processes, costs, facilities and what is actually happening on the ground

n

• You build rather than maintain. You simplify rather than add bureaucracy. And you're comfortable being measured by outcomes rather than activity

n

n

n

This is an opportunity to build the people infrastructure behind an ambitious growth story and then help lead the operation that growth creates

…