Senior IT Service Desk Lead – Hybrid

Civic Recruitment Limited in Chichester is seeking a Senior Systems Support Analyst / Team Leader for a 7-month contract with a local authority. You will act as the highest technical escalation point within the Service Desk, leading investigations and ensuring rapid service restoration.

You will mentor junior staff, support major incidents, and collaborate with infrastructure, EUC engineers, and suppliers to deliver reliable IT support and continual service improvement.

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