Overview
At RBH we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity in the workplace, health and wellbeing, sustainability and individuality sets us apart and contributes to our reputation as a Top 30 Best Places to Work in Hospitality.
Our Hotel
RBH hotels are committed to delivering guest-focused experiences and career growth for our teams.
Our Benefits
You will have access to a benefits package that supports our people.
- Discounted hotel room rates for you and your friends & family
- An additional day of leave for your birthday
- Enhanced maternity, adoption and shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream — choose how and when you get paid
- Life insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much more!
An Evening in the Life of Night Manager at Our Hotel
What you’ll be doing…
- Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety
- Plan the night’s rota on a weekly basis and organise holiday cover
- Lead the night team to ensure the hotel is cleaned and prepared for the next day’s arrival
- Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
- Check in late arrivals, assist guests with inquiries, and provide overnight front desk support
- Conduct regular security checks throughout the hotel premises to ensure guest and property safety
- Collaborate with the front office and accounting teams to address issues identified during the night audit
- Maintain clear communication with the day team by preparing handover notes and recording relevant information
- Handle any emergency situations overnight, acting as point of contact and coordinating with necessary departments
Requirements
- Previous experience in hospitality or finance roles, with an understanding of accounting principles
- Strong attention to detail and accuracy in financial reconciliation
- Good communication skills and the ability to handle guest inquiries professionally
- Basic IT skills and familiarity with property management systems (PMS)
- Flexibility to work night shifts and the ability to remain focused and productive
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
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