Introduction
If you’re enthusiastic, people focused and ready to kickstart a career in the leisure industry, our Leisure Team Member Apprenticeship offers the perfect opportunity to learn, grow and thrive in a fast paced, supportive environment.
About the Employer
Plymouth Active Leisure is a dynamic and innovative local authority trading company owned by Plymouth City Council. Our vision is to be the first-choice leisure organisation in the city, delivering excellent facilities and standards of service. Our mission is to provide high quality sports and leisure opportunities that are enjoyed by all members of the community at affordable prices, helping Plymouth to become the most active coastal city in England by 2034.
What You’ll Do
- Lifeguarding
- Assisting teacher with swimming lessons
- Teaching swimming
- Supporting customers in the gym
- Administrative tasks
- Poolside assistance for lessons
- Customer service
- Following Health and Safety regulations
- Work in a team to support peers and colleagues to meet the goals of the business
- Monitor customer use of equipment and ensure their safety, intervening as necessary
- Undertake the operational housekeeping of the leisure facility
Training Outcome
As an apprentice, you’ll gain nationally recognised qualifications, hands on experience across our leisure centres, and the chance to develop real confidence in customer service, aquatics, fitness and operational safety. You’ll work alongside experienced colleagues who will guide you every step of the way, helping you build the skills you need for a successful future in leisure. There are various roles available which are dependent on successful completion of the apprenticeship and on an individual basis.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
- Willing to learn
- Swim confidently
Qualifications
- Desired – GCSE – English – 4 / C
- Desired – GCSE – Maths – 4 / C
Course Information
- Course: Leisure team member (level 2)
- Level: 2
- Route: Health and science
- Apprenticeship Level: Intermediate
- Working Arrangements
- Working Week: Varied shift pattern during the week, between 9am- 6pm
- Expected Duration: 1 Year 6 Months
- Number of Positions Available: 2
- Training Provider: CITY COLLEGE PLYMOUTH
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