We’reNichols – the home of Vimto, and there is no other business quite like ours!
We have been making life taste better since 1908. Every day here is bursting with flavour – from the loved brandswe’reproud to share with the world, to the energy,ambitionand innovative ideas that fizz through our teams.
As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories – so you will find us in your local supermarket,puband leisure outlet. We also work with the UK’s leading food manufacturers toprovidea truly uniquerange of productsthateveryone loves.
At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuckin.We celebrate the wins, cheer each otheronand keep things fizzing with positivity.From leaders who listen to teammateswho’vealways gotyour back, its work that feels as good as it tastes!
Nichols is where serious fun meets real opportunities – and where work tastes better.
ABOUT THE OPPORTUNITY:
The role of the Delivery Service Operative is to pick customer orders following stock rotation practices, deliver customer ordersin accordance withthe planned schedule and complete all delivery administration processes.
Operates as the face of Vimto OOH at customer outlets ensuring the needs and concerns of the customers are met in an effective andtimelymanner through own actions or internal escalation. Uses customer interaction and outlet experience toidentifypotential sales opportunities and customer solutions and highlight internally to commercial or operational management for follow-up.
Complete daily housekeeping and stock rotation in depot to ensure minimal waste through short dates and damaged stock as well asparticipatingin the daily/weekly/monthly stock take at depot & responding to any health & safety or quality concernsidentifiedthrough own actions or internal escalation
THE ROLE WILL INCLUDE:
- Picking customer orders and deliveringin accordance withplanned schedule & safe systems of work.
- Completing all delivery administration to a high quality &in a timely manner.
- Ensuringadherence to agreed customer service levels for delivery of product and consumables.
- Completinghousekeeping and stock rotation in depot.
- Developing good customer relationships in outlet.
- Respond professionally to customer complaints, resolving where able to do so or escalating for further investigation whererequired.
- Identifyingpotential sales opportunities and customer solutions when visiting customer premises.
- Management ofallocatedvehicle through adhering to regular maintenance and cleanliness requirements and completing daily vehicle checks to ensure safety before use.
- Ensuringcompliance to all legal, people, workplace & facilities, fleet management policies &practicesand the OOH governance framework within region.
- Ensuringcompliance with all mandatory training requirements & actively manage own development & learning opportunities.
ABOUT YOU
To make a splash in this role you will be…
- A natural organiser with an ability to motivate and set own goals
- Able to work well with others within a team to achieve team goals
- Driven, resilient and passionate
- Able to actively contribute to the team; share knowledge and experience to support others
- Agile and adaptable
- Open to embracing and driving change
- Hands-on attitude with a natural curiosity to learn
- Focused on sharing good practices, continuous improvement and finding a better way
- Organised, completer / finisher mentality
- Open, honest,authenticand approachable
BENEFITS OF WORKING WITH US:
No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you:
- 25 days holiday (with opportunity to buy extra every year)
- Annual Bonus
- Save as you Earn Share Scheme
- Optionto join our private medical cover scheme
- EnhancedPrimary Carers leave and sick pay
AND LET’S NOT FORGET THE PERKS
We are also proud to offer:
- Holiday home stay
- Your birthday off work
- Freeon siteparking
- 1 day a year off work to volunteer in the community (you choose when and where)
- Help yourself to our drinks when at one of our sites
- Staff shop with discounts on our products
We are committed to building an inclusive workplace where everyone feels valued and supported. We believe diverse teams perform at their best, and we welcome people withdifferent backgrounds, life experiences,perspectivesand ways of thinking.
Our standard recruitment processforshort-listed candidatestypically includesan initialcall with our Talent Advisor, followed by a first stage interviewvia MicrosoftTeamsandsecondstageinterviews face to face.If you require any reasonable adjustmentsto be made during the recruitmentprocesspleasefeel free to contact us.
Any job offer is subject to an individual’s Right to Work in the UK.
Unfortunately, we are unable to sponsor visas.
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