Banking Customer Service Associate – In-Branch & Digital

Coventry Building Society in Exeter is seeking a branch-based customer service advisor who thrives in a fast-paced environment. You will be the first point of contact for personal and business banking customers, supporting them across in‑person, phone and secure messages as we expand our digital services.

You’ll handle cash, update customer records across multiple systems, encourage appointments with the Personal Banking Team, and help protect customers from fraud while meeting daily targets and

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