Healthcare Support Worker

Company: Bristol NHS Foundation Trust
Apply for the Healthcare Support Worker
Location: Bristol
Job Description:

An exciting opportunity has arisen to work as a Healthcare Support Worker in our Intensive Care Unit!

Our ICU is a purpose-built state of the art 48-bedded unit within one of the UK’s first £450 million super-hospitals, achieving excellent outcomes including some of the highest trauma survival rates in the country!

A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.

You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

Please note, due to home office rules set by the UK government, we are not able to offer visa sponsorship on this role.

Main duties of the job

Working as a Healthcare Support Worker, you will:

  • Perform basic nursing care under the direction of a registered nurse
  • Assist patients with daily living tasks such as:
    • helping patients feel comfortable and move around
    • performing basic health checks
    • washing, dressing patients and personal hygiene
    • serving meals and helping to feed patients
  • Assist the registered nurse in the assessment, planning and evaluation of nursing care
  • Practice safe standards of care to patients following Trust guidelines and policies
  • Ensure that the patient bedspace is clean, tidy, and accessible
  • Develop the skills to maintain effective communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care
  • Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty

Please note that this vacancy may close earlier than the advertised closing date if a sufficient number of applications are received.

Job responsibilities

  1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
  2. Under supervision follow individual patient care plans and report any changes immediately to the Registered Nurse/Assistant Practitioner.
  3. Participate in basic patient assessment whilst providing personal care and feeding back to the registered nurse to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient.
  4. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
  5. Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.
  6. Ensure that the patient bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
  7. Develop the skills to actively facilitate self-care and independence with patients.
  8. Promote health education specific to the clinical area and in line with national and local policies.
  9. Develop the skills to maintain effective communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
  10. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
  11. Work effectively as part of a team.

Person Specification

Qualifications

  • Level 2 QCF Diploma in Clinical Healthcare support; or Level 2 NVQ in Healthcare Health & Social Care; or Level 2 in Health & Social care (NVQ, QCF, RQF) Or Willingness to undertake appropriate training & qualifications within given time frames
  • GCSE A*-D or equivalent in English Language
  • GCSE A*-D or equivalent in Mathematics
  • Level 3 NVQ or BTEC National Diploma

Knowledge

  • Be able to work as a member of a team
  • Experience of time management and prioritising work.
  • Have and understanding of and having a caring approach to patients and their relatives.
  • Prior experience providing care in a health or social care setting

Skills

  • Effective written and verbal communication skills
  • Able to complete appropriate documentation accurately
  • Demonstrates an awareness of health care works, policies and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,272 per annum, pro rata for part-time roles

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Posted: July 26th, 2026