Digital Experience Architect for Online Services

Test-Aankoop/Test-Achats, Brussels-based consumer rights organisation, seeks an Online Service Expert to help shape online services strategy and develop tools for online comparison. You will analyze data, collaborate with Marketing, Lobby & Press, and Call Center, and translate insights into improvements.

Responsibilities include acquiring consumer insights, co-creating digital experiences across touchpoints, and driving site engagement while ensuring high end-user satisfaction.

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