German speaking Customer Service Executive

Overview

German speaking Customer Service Executive – Location: Leighton Buzzard, Bedfordshire (30 minutes by direct train from London Euston). Salary: £30,000 per annum, plus bonus opportunity. Start Date: July/August 2026.

The Role

As a German speaking Customer Service Executive, you will provide comprehensive B2B customer support to clients and sales representatives across Germany. You’ll play a key role in delivering exceptional customer service while ensuring the smooth processing of orders and export activities.

Key Responsibilities

• Process and manage customer orders accurately and efficiently.
• Respond to customer enquiries promptly, providing effective solutions and outstanding service.
• Prepare and issue customer quotations.
• Support the external sales team, ensuring they have everything they need to succeed.
• Build and maintain strong relationships with customers.
• Liaise with internal departments to ensure orders are fulfilled smoothly.
• Attend weekly and monthly team meetings.

About You

• Fluency in both German and English.
• Previous experience in customer service, administration, sales support or a similar office based role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with exceptional attention to detail.
• The ability to prioritise a busy workload and work effectively under pressure.
• A proactive attitude with the ability to work independently as well as part of a team.

Please apply today or contact Lisa Grimes for a confidential discussion.

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