Overview
Full time: .5 hours per week.
Salary: £, per annum
Closing Date: 9am, Monday July 6
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Leeds University Union (LUU) is a charity that helps over , students Love their time at Leeds. Located at the heart of campus, the Union is a space to meet people, make new friends and get involved.
Find out more about Leeds University Union at or follow us on X and .
About the role
As our Retail Coordinator, you will take active ownership of our day-to-day operations, bridging the gap between hands-on team leadership and retail execution. This is an ideal role for an ambitious supervisor or team leader looking to develop advanced skills in the retail industry. You will coordinate essential workflows, drive stock efficiency, build effective staff rotas, and guide a service-driven team to hit key financial targets.
Key Responsibilities
- Operations & Scheduling: Coordinate day-to-day trading activities to ensure stores run efficiently. Lead the planning, creation, and communication of staff schedules.
- Stock & E-Commerce Management: Understand and oversee the product purchasing process, monitor stock levels, coordinate order placement, and manage the end-to-end workflow of our independent stores’ website (including web and bespoke orders).
- Team Leadership: Coordinate, guide, and coach the floor team. Facilitate performance tracking using LUU development tools to help individuals achieve their best.
- Commercial Drive: Monitor, analyze, and report on store sales to ensure financial returns meet budgets and KPI targets.
- Compliance & Standards: Maintain an up-to-date awareness of student trends and needs, using this insight to coordinate operational adjustments and foster a service-driven culture.
What We Are Looking For
- Proven experience in a fast-paced, high-turnover retail environment (perfect for a supervisor looking to step up!).
- A passion for great customer service and an awareness of student market trends.
- Excellent communication, planning, and organizational skills, along with competence using standard IT platforms (like Microsoft Office).
- A team-oriented, personable, and energetic approach, with a strong enthusiasm for learning and an ability to embrace change. (Cash handling experience and coaching skills are highly desirable!).
What you get in return
The benefits you can enjoy include holiday pay, extensive opportunities for learning and further development, NUS TOTUM Card, onsite venue staff discounts, discounted travel card, and discounted gym membership.
LUU highly values inclusivity and we welcome applications from all sections of the community.
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