Overview
Majestic Wine Witney are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail. As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-to-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Responsibilities
We are looking for people who are passionate about delivering an outstanding shopping experience and who will:
- Drive store performance by maximising sales opportunities. Support your team in meeting and exceeding targets through KPI delivery.
- Deliver market-leading customer service to drive business growth through customer loyalty and repeat purchases.
- Offer a VIP concierge service, actively contacting customers with updates on products and tastings.
- Sell the story, not the discount, sharing your passion for product with customers through in-depth knowledge of our range.
- Take ownership of your wine knowledge, continuously learning about our products to support your WSET qualification and confidence in selling.
- Take accountability for the physical appearance and maintenance of your store both internally & externally.
- Be involved in day-to-day operational tasks for the store, including delivering wine to customers, merchandising stock deliveries and calling customers to drive sales opportunities.
- Identify opportunities to improve operational efficiency and feed ideas back to the wider team to implement solutions together.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and provide support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder, understand opening and closing compliance and be confident to operate the store without the management team.
Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills.
- Ability to deliver exceptional customer experience & service to every customer.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for solving problems.
- Adaptable and resilient to meet changing business demands.
- Excellent communication and time management skills.
- Wine knowledge is beneficial; passion to learn more is essential to pass Level 2 WSET wine qualifications.
- Hold a full UK manual driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities with internal training schemes.
- Uniform provided.
- Access to Retail Trust benefits, including discounts and support services.
- Company sick pay scheme.
Job Specifics
- Contract: Permanent
- Hours: 30 hours per week
- Evenings and weekends required
- Driving is a key part of this position; must have a full UK manual driver’s licence (held for at least 12 months) with no more than 6 penalty points.
Who Are We?
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
#J-18808-Ljbffr…