Healthcare Assistant

Job title: Healthcare AssistantLocation: Brunswick Medical CentreSalary: Up to £28,000.00, pro rata based on experienceHours: 22.5 hours per week

Help us deliver great primary care by improving access, outcomes and patient experience at Operose Health. Our purpose is to deliver local primary care at scale, empowering our colleagues to be the best for patients and each other through the values of caring, ambition, resourcefulness and excellence.

Main responsibilities

• Assist with patient duties and support clinical and Nurse Lead team members.
• Support the practice with CQC outcome related duties and maintain compliance.
• Work with patients with long‑term conditions such as diabetes, requiring phlebotomy experience.
• Perform clinical procedures including new patient health checks (BMI, blood pressure, pulse) and simple wound care.
• Complete administrative tasks such as new patient registrations, leaflet distribution, stock control and ordering.

Ideal candidate

• Experience in a primary care setting and phlebotomy skills.
• Ability to work within processes, procedures and maintain data security.
• Adaptable to changing priorities, personable, polite and patient with patients.
• Basic PC skills (Word, Excel, email).
• Judgement and awareness of professional boundaries.

Package description

• 27 days annual leave plus bank holidays, pro rata.
• Access to bespoke learning management system and annual formative clinical assessments.
• Car benefit scheme (electric vehicles).
• Cycling to work scheme.
• Travel season ticket loans.
• Discount cards.
• Employee wellbeing services, including free yoga videos and wellbeing app.

Person specification / Qualifications

• Experience in primary care, phlebotomy, basic PC skills.
• Ability to work within processes, adapt to prioritisation, be personable and patient.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (formerly CRB) check.

Salary expectations will be discussed during the interview stage.

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