Primary Care Contract and Development Manager
Closing date: 05 August 2026
The post holder will lead on the delivery, contract management, sustainability and long‑term strategic planning of primary care services across Cardiff and Vale across all contractor professions. You will also play a key role in taking forward the strategic agenda for the Health Board, including the implementation of ‘Shaping Our Future Wellbeing’ and ‘A Healthier Wales’, developing new models of care in collaboration with locality teams. You will be responsible for collaborating and negotiating with contractors, service providers and professional committees to identify and achieve service development and improvement, evaluate through performance management and lead the production and delivery of specific plans and projects to meet the healthcare needs of the local population.
You will be part of a team responsible for resolving contract management issues that arise within primary care and play a key role in supporting the sustainability agenda and implementing, delivering and overseeing specific projects and plans.
You will be required to demonstrate appropriate analytical ability, comprehension skills, intellectual capacity and knowledge of relevant contract/legislation, regulatory frameworks, performance management, clinical governance and financial arrangements across Primary Care Contractor Services.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Planning, developing, implementing and monitoring primary care contracts for the UHB incorporating NHS guidance and policies/strategic direction in Wales.
- Support the development, planning and long‑term sustainability of primary care services and, where required, deliver core GMS services in managed and independent GP practices.
- Manage Primary Care Contractors in implementing and adhering to the national contracts, including variations and performance management.
- Support the implementation of Shaping Our Future Wellbeing and A Healthier Wales, working with key stakeholders both internal and external to develop new service models for primary care in close collaboration with locality teams.
- Develop, implement and monitor the Primary Care Commissioning Strategy and Primary Care Strategy for Estates to meet the needs of the population and improve access.
- Assist with the management of the Primary Care budgets including contractors’ fees and allowances.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and providing over 100 specialist services. Working across six hospital sites, we offer a diverse range of career opportunities. Serving over 500,000 people in Cardiff and the Vale, we focus on the health and care needs of our local population while working with partners to develop regional services.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10‑year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make the health board more sustainable for the future.
Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
- Educated to Master’s level or equivalent
- Further management experience or training to Post Graduate Diploma level or equivalent
- Evidence of recent or continuous professional development
- Knowledge and understanding of primary care contractual frameworks
- Knowledge of Project Management principles and implementation of associated action plans
- Knowledge of information and budgetary management
Experience
- Working at management level within the NHS
- Knowledge of current issues in Primary Care and clinical governance
- Experience in consultation and negotiation
- Experience of change management, managing resources and ensuring services are delivered
- Experience of presenting to large audiences
- Experience of managing and mentoring staff, including sickness management, disciplinary investigations and capability management
- Experience of working within Primary Care including service provision within Primary Care and/or community care settings
Skills and Attributes
- Excellent oral and written communication skills
- Ability to think laterally, prioritise effectively and present to large audiences
- Ability to analyse and solve complex problems
- Effective performance management skills
- Ability to understand and manage complex issues and environments
- Ability to deliver specialist training to primary care contractors and the primary care team as necessary for the role
- Flexible and adaptable approach to work
- Can work effectively with people with diverse skills, abilities and experience
- Ability to represent the UHB at a senior level
- Spoken or written Welsh language
Other
- Must be able to travel autonomously to meetings
- Welsh speaker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission of a Disclosure and Barring Service check to confirm any previous criminal convictions.
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