Hybrid Contact Centre Advisor: Complex Queries & Sales

Company: Sky
Apply for the Hybrid Contact Centre Advisor: Complex Queries & Sales
Location: Sunderland
Job Description:

Sky in Newcastle is seeking a Contact Centre Service Advisor to handle complex customer enquiries and complaints, driving first-time resolutions and sales through service. The role offers hybrid working after training, with a mix of office and home-based days.

Starting 28 September 2026, the position pays £26,728 per annum for 37.5 hours per week, with shifts 8:00 to 21:00 across weekdays and weekends. Training lasts 9 weeks on-site, followed by flexible hybrid arrangements.

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Posted: July 26th, 2026