Customer Delivery Driver – Erith CFC

Customer Delivery Driver

Tesco UK • London • Permanent • Working hours 30 • Apply by 27-Jul-2026

Availability Window

Mon: 09:15 – 21:15Wed: 09:15 – 21:15Thu: 15:45 – 21:15Sat: 15:45 – 21:15

Our customer delivery driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard (additional card for family)
• Free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you – discounts, shares, cycle to work schemes, etc.
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to colleague networks providing a space for colleagues to come together from a range of backgrounds

Responsibilities

• Ensuring the van and trays are clean and kept tidy/organised
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as seen
• Ensuring trays are washed as part of the tray wash process
• Loading the van as required and checking the van for roadworthiness
• Talking to the customer about any changes to their order, including short code item and substitutions, and offering a refund if they are unhappy
• Taking care of products/deliveries as if they were your own
• Explaining to the customer that they will not be charged any more for substitutions
• Delivering during the customer’s time slot
• Calling the customer before arriving at their property if early
• Calling the store/centre if running 30 or more minutes late

Qualifications

• Build relationships with colleagues, creating team spirit and collaborating to deliver excellent service
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say “Thank you”
• Acting quickly to respond to changing needs of customers and embracing change within the store
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me
• Sharing ideas with the Manager and other colleagues on how to improve the store for customers
• UK/EU/EEA driving licence (full or automatic only) for at least 12 months with no more than 3 penalty points
• Ability to adhere to the GB Domestic Driving Rules

Legal requirements: The minimum age for this role is 18 and applicants must have passed the school leaver age. You must have a UK/EU/EEA driving licence that meets duration and penalty point requirements and must adhere to the GB Domestic Driving Rules.

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