Early Help Family Support Worker

Early Help Family Support Worker (0-11 years)

Full‑time, permanent position within Marfleet Family Hub.

Role and Purpose

Provide early, targeted support and challenge as part of an integrated approach to prevent family problems from escalating and to bring about sustainable behavioural change, increasing the resilience of the family, improving outcomes and decreasing dependency on public services. Develop and deliver a range of targeted Early Help services for families and children 0–11 years across Hull.

Responsibilities

• Promote and safeguard the welfare of children and young people.
• Undertake early help whole family assessments and provide targeted family support for a range of families across a caseload.
• Coordinate ‘team around the family’ responses to family cases in partnership with other professionals and agencies.
• Develop and coordinate the delivery and ongoing review of early help family plans in partnership with other professionals and agencies within agreed timescales.
• Develop and deliver high quality learning and play groups, activities and events across the geographical areas which engage targeted children, young people, their families and carers.
• Carry out home visits and outreach work targeting those who are most disadvantaged and vulnerable, providing support, advice and guidance to parents and carers about Early Help services available.
• Promote the entitlement to early education for 2, 3 & 4 year olds, supporting parents/carers to access their child’s free places.
• Deliver relevant training and development opportunities for families or professionals supporting improved outcomes for children, young people and families.
• Work with the Early Years Education Team, local Nurseries and Child Minders to identify appropriate packages of learning and support; including delivering home learning, speech, language and communication support; stay and play sessions and transition into nursery provision, completing and returning relevant data following observation and assessment.
• Provide targeted parenting support either with individual families or as part of the delivery of group‑based parenting courses.
• Build effective links with Jobcentre Plus, local training providers and higher education institutions to support parents/carers to access training and employment opportunities.
• Build effective partnerships with Health colleagues (e.g., Midwives, Health Visitors and School Nurses) to ensure an integrated approach to delivery of services across the locality.
• Develop strong links and partnerships with partners across the geographic area including local schools, voluntary and community organisations, GP surgeries, health centres and libraries.
• Publicise Early Help services and activities available at Children’s Centres through leaflets and newsletters.
• Provide an advocacy service and light touch family group conferencing representing the views and wishes of children, young people, their families and carers.
• Undertake appropriate evaluation and monitoring of all services ensuring user views are sought systematically and used to shape future service delivery and continuous improvement.
• Maintain accurate case records for all individuals within a family ensuring timely update and capturing all family outcomes using relevant ICT systems and in compliance with data protection legislation.
• Act under supervision as a witness in legal proceedings concerning children.

Qualifications and Experience

• Experience working with families and young people, preferably in early help or similar roles.
• Knowledge of safeguarding and protecting children and young people.
• Ability to conduct family assessments and develop tailored support plans.
• Ability to collaborate effectively with a range of agencies and professionals.
• Strong communication and interpersonal skills.
• Experience in delivering group programmes and activities is an advantage.

Professional Standards

• Standard or Enhanced DBS clearance required. Must disclose all criminal record details unless protected by filtering rules.

Compensation and Benefits

• Salary: £29,540.00 – £32,061.00 (Grade 6).
• Local Government Pension Scheme (LGPS).
• Annual leave: 23 days (increasing with length of service) plus eight public holidays and three additional days off.
• Career development and learning opportunities.
• Supportive and forward‑thinking culture.

Equal Opportunity

Hull City Council is committed to increasing diversity, equality and inclusion within its workforce. We encourage people from all backgrounds to apply. We adopt a name‑blind approach to shortlisting, ensuring recruiting managers do not receive personal information until after the shortlisting decision.

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