Customer Assistant – Operations – Stratford Maybird Simply Food

Company: Marks & Spencer Plc
Apply for the Customer Assistant – Operations – Stratford Maybird Simply Food
Location: Stratford upon Avon
Job Description:

Overview

Join our team at M&S as a Customer Assistant in Operations. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Work pattern

Week 1

Monday 14:15–22:15Tuesday 14:15–22:15Wednesday 14:15–22:15Friday 14:15–22:15Saturday 13:15–21:15

Week 2

Sunday 12:45–20:45Monday 14:15–22:15Wednesday 14:15–22:15Thursday 14:15–22:15Friday 14:15–22:15

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Responsibilities

  • Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
  • Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
  • Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
  • Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

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Posted: July 24th, 2026