Digital Support Worker
The closing date is 04 August 2026
Main duties of the job
The Hepatology Team at UHS are recruiting a full time substantive Band 4 Digital Support Worker. The post involves working with the digital platform My Medical Record to monitor patients with liver disease and their surveillance so as to promote patient engagement and safe and timely care. You will work alongside another Digital Support Worker and be part of the Hepatology Multi‑Disciplinary team.
Job responsibilities
The successful candidate will have excellent organisational skills alongside a background of administration skills and relevant IT experience.
Person Specification – Qualifications, knowledge and experience
- NVQ or apprenticeship Level 3 in Health
- Numeracy skills and literacy skills at level 2 (or equivalent)
- Proficient in use of hospital systems
- Proven experience in a caring role
- Understanding of acute hospital environment and the role of SHCA
- Previous experience of working with the general public
- Ability to communicate with a wide range of people
- Ability to work under own initiative and prioritise workload
- Ability to adjust to pressures of the job
- Willingness to undertake further training
- Experience of dealing with non-routine and complex problems, able to progress chase
- Interest in new ways of working and supporting clinical teams during periods of change
- Be able to take instruction / directions
- Aware of personal limitations
- Flexibility and adaptable to shift/work patterns
- Experienced and competent in additional clinical skills, as per job description
- Previous HCA experience
- Experience working with diverse audiences (e.g. volunteers, patients and/or community groups)
Trust Values
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospital Southampton NHS Trust
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